#HOTELES HTOP COSTA BRAVA UPGRADE#
#HOTELES HTOP COSTA BRAVA FULL#

The manager is a stuck up bloke who thinks he’s gods gift to the world and is the rudest person you can possibly meet. The kids all run around doing as they please and no point joining in the kids clubs as the staff don’t speak any English. There is a small bar which is where we sat. The hotel is also open to the public and there are so many that come and use the facilities you have no chance of relaxing on a lounger unless your up at 7am as they all plonk their towels down then bugger off for the day. The beach is shingle and you can’t access it via a wheelchair you have to leave the hotel and go down the road and there is ramp access down to the sea but it’s so steep I didn’t attempt it. The ramp to the pool itself was not accessible at all and I didn’t even risk it as people were slipping. I only braved it once and honestly wasn’t worth the stress. To get to the pool, loungers and beach the ramps are ridiculous and so unsafe. The hotel is not suitable at all for those in wheelchairs despite it claiming it is accessible. They don’t level when getting in and out which makes it incredibly dangerous for wheelchair users. The lifts are dangerous end of! I’m covered in bruises on my arms where I’ve been hit by the lift doors as they close before you can even get in.

#HOTELES HTOP COSTA BRAVA FULL#

The hotel was full of holiday makers either Spanish or French and were so rude they would push in front of you for the lifts with several of them stepping over me. Finally get moved to another room that was meant for two adults only but they put a camp bed in as our autistic son was staying with us and our other child with his grandparents. Got to the room and it looked wonderful from a doorway a wheelchair could not get through.

#HOTELES HTOP COSTA BRAVA UPGRADE#

They then said sorry no adapter rooms but then shortly after said yes we will upgrade to a superior room. Ok so you would think that the staff would at least speak and understand a little bit of English but no. First off jet 2 ‘forgot’ to inform the hotel we needed an adapted room. 4 adults, one of which myself a wheelchair user and 2 children. We booked an 11 day trip as a family of 6.

I have never stayed abroad in a hotel as rude as this one. Firstly if your English do not stay at this hotel. If I could give this hotel 0 stars I would. Hotels near Kayaks and Paddle Surf Cavall Bernat.Hotels with Private Beach in Platja d'Aro.Platja d'Aro Hotels with Soundproof Rooms.Platja d'Aro Hotels with Breakfast Buffet.

Hoteles htop costa brava